Your order will be dispatched within 2-3 working days with delivery expected in the same timeframe. Rural deliveries may take an additional 1-2 days.

(For orders shipped outside New Zealand):

• Prices vary depending on destination, visible at checkout
• Delivery time: 10-12 working days approx (including handling time)
• Import taxes/duties/GST/VAT are the buyer's responsibility upon entry into the destination country
• Parcels sent via standard international shipping are untraceable once they leave New Zealand
• We use FedEx and DHL for international shipping

• Regional Shipping (North Island, NZ): $8.50 flat rate
• Regional Shipping (South Island, NZ): $11 flat rate
• Rural/RD Addresses (NZ): $12.50
• International shipping: Calculated at checkout
• FREE shipping on orders over $200+ in New Zealand

• We do not ship to PO Box addresses. Please provide a physical address
• Express International Courier not available
• During peak seasons such as Christmas and sales events, please anticipate potential delays as we handle increased volumes