Shipping Info

Delivery within New Zealand

Your order will be dispatched within 2-3 working days with delivery expected in the same timeframe. Rural deliveries may take an additional 1-2 days.

International Delivery

(For orders shipped outside New Zealand):
  • Prices vary depending on destination, visible at checkout
  • Delivery time: 10-12 working days approx (including handling time)
  • Import taxes/duties/GST/VAT are the buyer's responsibility upon entry into the destination country
  • Parcels sent via standard international shipping are untraceable once they leave New Zealand
  • We use FedEx and DHL for international shipping

Shipping Rates

  • Regional Shipping (North Island, NZ): $8.50 flat rate
  • Regional Shipping (South Island, NZ): $11 flat rate
  • Rural/RD Addresses (NZ): $12.50
  • International shipping: Calculated at checkout
  • FREE shipping on orders over $200+ in New Zealand

Important Notes

  • We do not ship to PO Box addresses. Please provide a physical address
  • Express International Courier not available
  • During peak seasons such as Christmas and sales events, please anticipate potential delays as we handle increased volumes